Chatra Discount Codes & Verified Offers | October 2026

Good value, some small kinks

I decided to try Chatra after looking at a few alternatives, mainly for the Shopify integration and the agent mobile app. The setup for Shopify was pretty easy, and the app works well when I'm away from my desk. I purchased the annual plan to save a bit, which felt like good value for what you get. The main positive is how quickly I can respond to customers now. However, I did notice that sometimes the typing indicators weren't always accurate; it would show a customer typing even after they had sent their message, which was a minor annoyance. Also, while the customer service was helpful when I had a question about the operating hours scheduler, it took about an hour to get a response, which felt a bit slow for a live chat company. Overall, I'm satisfied, but there's always room for small improvements.

Always reliable, great features

I've been using Chatra for my small business for a couple of years now. This latest subscription was for an annual plan, and it went as smoothly as always. I opted for the email helpdesk and the real-time visitor list this time. Setting them up was pretty straightforward, just like the previous times I've added integrations. I appreciate that their service is consistently good. Never had an issue with uptime or customer support if I had a question. They've really helped streamline my customer interactions, especially with the multichannel dashboard. It just works.

So easy to use!

I just signed up for Chatra to try out the live chat widget and I am so happy with it! The setup was super fast and it looks great on my site. My customers are already using it. I'm definitely going to get the Instagram DM integration next. This is such a fantastic tool for connecting with people. Highly recommend!